Why didn't all of my items ship together?
Most orders leave our warehouse within one business day of order processing. In some cases, orders with multiple items are shipped in more than one package.
Reason why items may ship separately:
- Order contains a large amount of items that must be shipped in more than one package
- Order contains a Special Event Item that has a unique shipping date (see also Special Event Items)
- Order contains a Manufacturer Direct Item that ships from the designated manufacturer (see also Manufacturer Direct)
- Items in order are shipping from more than one shipping facility.
If your items are going to be shipped separately, you will receive separate shipping confirmations for each package that is sent. Only one shipping fee will be charged
and as items become available for shipment they will be delivered with the shipping method selected.